Privacy Policy

Privacy Policy

Effective date: January 1, 2026

1. What We Collect

When you submit the contact form, we collect your name, email address, and the message content you provide. We also log standard server access data (IP address, browser type, page visited, timestamp) for security and operational purposes.

2. How We Use It

Contact form submissions are used solely to respond to your inquiry or to incorporate anonymized editorial feedback into site content (with your permission). Server logs are used for security monitoring and site performance diagnostics only.

3. What We Do Not Do

We do not sell, share, rent, or trade your personal information with any third party. We do not use your data for advertising. We do not operate a locksmith referral network and do not forward your information to any locksmith company or dispatch service.

4. Service Providers

We use standard web hosting infrastructure. Submitted data may pass through our hosting provider's servers. We do not use third-party analytics services or advertising networks on this site.

5. Cookies

This site does not use tracking cookies. Standard session-level cookies may be set by the web server for technical operation. No persistent advertising or analytics cookies are used.

6. Data Retention

Contact form submissions are retained for up to 12 months for editorial reference. Server logs are retained for up to 90 days for security purposes.

7. Your Rights (CCPA / GDPR)

California residents may request deletion of any personal data held about them. EU/EEA residents have rights to access, rectify, and delete personal data under GDPR. To exercise these rights, contact us via the contact form.

8. Children

This site is not directed at children under 13. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this policy periodically. Material changes will be reflected by updating the effective date above.

10. Contact

For privacy-related inquiries, use the contact form.